I first want to thank each one of you for your continued patronage. We have been on this journey going on 8 years now. That being said, I'm aware that support ticket response times have gotten lengthy. To be totally transparent this is due to several factors including me being solo running everything to other outside factors that I also have to ...
Continue reading
Dear Valuable Customer,
I hope this message finds you well. We appreciate your continued support and trust in us. It is with mixed feelings that we write to inform you of an upcoming change in our pricing structure.
As part of our commitment to providing you with high-quality hardware, software and support, we have continuously invested ...
Continue reading
Hello,
When making a support ticket if you are a customer of this site you need to log into your client area first, then submit your ticket. Do not submit tickets as a guest. We cannot see your account information as a guest and you'll be told to redo your ticket and sign in. Also do not respond to tickets via email. Only respond to your tickets ...
Continue reading
